If you need to cancel a student's course, request a course drop within 28 calendar days in Genius by:
- logging in and going to the "Student" module
- selecting the student
- choose "Drop a Course" from the left side navigation menu
- then 'Request New Drop"
- choose the course and reason, then click on "Save"
WVS will evaluate whether the request was within 28 calendar days and approve the drop. Following this procedure ensures that the billing refund information is correct at WVS. The first of the 28 days starts the day the course in activated.
No refunds will be given on the 29th day or beyond.